OrgDev.AI

Tacit Inquiry with DACUM

DACUM names the task. Tacit Inquiry shows how it's done.

How it fits with DACUM

DACUM names the task. Tacit Inquiry shows how it's done.

DACUM Research Chart PANEL · CONSENSUS · EXPLICIT Duty: Manage the budget Reconcile monthly budget report Prepare quarterly forecast Approve vendor invoices "How do you actually do this one?" Tacit Inquiry ONE-ON-ONE · OWN WORDS · TRACEABLE Workaround Checks the vendor sheet first: system dates can't be trusted Timing Calls finance before the 15th: the approver is out after Rule of thumb Second look on large lines, learned after one bad quarter

A hypothetical example. The chart gives the outline of the job; Tacit Inquiry adds the judgment underneath, one task at a time.

One combined workflow

  1. Chart the job DACUM

    A panel of expert workers and a facilitator list the duties and tasks of the job or process.

  2. Pick the tasks that matter most DACUM

    Use the panel's importance and difficulty ratings to choose the tasks where unwritten know-how carries the most risk.

  3. Ask how those tasks are really done Tacit Inquiry

    One-on-one sessions with the most experienced people. Each claim stays linked to what was said, and each person reviews their own record.

  4. Find the patterns and the exceptions Tacit Inquiry

    Compare approaches across people. Differences are kept as data, and edge cases are part of the result.

  5. Build the training and the reference SCID Tacit Inquiry

    SCID turns the chart into objectives and performance measures. The tacit layer adds real examples, plus a knowledge pack that AI tools can draw on.

Proposed pilot

One process, one employer partner, one semester

A proposed shape to work out together: SUNY Ulster runs a DACUM process analysis with a regional employer, and OrgDev.AI runs Tacit Inquiry on the critical tasks it surfaces.

DACUM chart

The process mapped across job titles, with handoffs marked.

Tacit Inquiry records

How the critical tasks are really done, reviewed by the people who do them.

A training module

A non-credit course or microcredential built from both layers.

An AI-ready knowledge pack

The verified know-how, structured so an assistant can use it with its sources attached.

Funding paths in New York

Where a joint proposal could go

Most of these programs fund colleges, nonprofits and training providers. SUNY Ulster would apply, with OrgDev.AI as the curriculum and knowledge-capture partner.

ProgramWhat it fundsStatus
ESD Office of Strategic Workforce DevelopmentEmployer-driven training in priority industries such as advanced manufacturing, life sciences and software. ESD's page cites $83 million across 91 projects.Paused for 2026; 2027 schedule not yet posted
Empire AI SUNY campus partnershipsAI professional development, microcredentials and research access through SUNY's university centers. SUNY Ulster isn't named in the January 2026 partner list; SUNY New Paltz is, through Binghamton.Ask about joining
NYS Department of Labor fundingWorkforce training grants, including Consolidated Funding Application (CFA) workforce awards.Check the next round